1. General

These Terms and Conditions (“Agreement”) governs the use of the services that are made available by SAP Expert Solutions. It represent the whole agreement and understanding between SAP Expert Solutions and the individual user or entity or firm or company who subscribes to our services or buys our products. SAP Expert Solutions, may, in its sole discretion, change or modify this Agreement at any time, with or without notice. Such changes or modifications shall be made effective for all Subscribers upon posting of the modified Agreement. You are responsible to read this document from time to time to ensure that your use of the Service remains in compliance with this Agreement.

2. Services

SAP Expert Solutions offers the subscribers free account creation or registration, all-access to products of the service term purchased from SAP Expert Solutions. The services and products are provided on the basis of facility and software licenses availability and reserves the right to modify, change, or discontinue any aspect of the services or products at any time. Access to the web and email servers is terminated upon expiry of the Service.

3. Email

SAP Expert Solutions’s email marketing system provides customers with the capability to send and receive email via the Internet. SAP Expert Solutions retains the right, at our sole discretion, to restrict the volume of messages transmitted or received by you in order to maintain the quality of our email services to other subscribers and to protect our systems.

SAP Expert Solutions relies on the support of its partners and advertisers to help offset the cost of the services and products offered to its subscribers. You acknowledge that as part of your service, advertisement sponsored email newsletters may be sent to you on your registered email account with SAP Expert Solutions.

4. Definition of Usage

SAP Expert Solutions doesn’t set an arbitrary limit on the amount of resources an account can use. Reselling any of the service’s resources is strictly prohibited. Any accounts found to be reselling resources will immediately be suspended, with or without notice.

The services of SAP Expert Solutions are provisional in a shared screen environment. Any account found to be adversely affecting the performance of other subscriber’s accounts by excessively using network bandwidth, server storage, memory or CPU resources, will be flagged by SAP Expert Solutions. These Subscribers will then be asked to consider Virtual Private Server (VPS) or Dedicated Server services. Serious offenses will result in the account service suspension or termination, with or without notice.

5. Service Payments

All fees or charges are quoted and billed in US Dollars unless otherwise noted. SAP Expert Solutions uses an automated payment processing system and only accepts credit card or PayPal payments at this time. All subscribers and customers are required to maintain valid payment information on file for the processing of any applicable service fees. At its sole discretion, SAP Expert Solutions may use credit card issuer-approved services, such as VISA Account Updater and MasterCard Automatic Billing Updater, to acquire updated payment information for the purpose of processing outstanding payments that are on your account.

SAP Expert Solutions may take any reasonable action to validate your payment and registration information, and collect all payments due. You agree to pay all attorney and collection fees arising from any efforts to collect any past due amounts from you, to the extent allowed by law.

6. Refund Policy/Termination

SAP Expert Solutions may terminate your service or a product subscription under the following circumstances (non-exclusive list):

  1. Non-payment of fees/product charge.
  2. You are in breach of any term or condition of this Agreement.
  3. Your use of the Service disrupts SAP Expert Solutions’s business operations or affects any other party.

All the subscriber data is removed from the website servers for such terminations. When submitting your cancellation request, you must provide the correct username and password for your account for verification. Incomplete cancellation requests will be deemed invalid and will not be processed. You will be responsible for any service fees that arise from your failure to cancel your account.

Refunds will not be given for services or products that are billed monthly or for one-time service fees, such as web design fees, file recovery fees, course redemption fees, etc. You are eligible for a refund on hosting services that are not billed monthly under the following circumstances:

  1. If you cancel your account within 30 days of sign-up, you will, upon request, receive a full refund on the hosting fees paid, less any setup fees or one-time service fees.
  2. If you cancel your account within 45 days of a purchase of a service renewal, you will, upon request, receive a full refund on the hosting fees paid on your most recent renewal. You will be subject to a US $500.00 Refund Processing Fee for this refund.
  3. If you cancel your account within 7 days of a hosting plan change, you will, upon request, receive a full refund on the hosting fees paid on your most recent hosting plan change, less any setup fees or one-time service fees. You will be subject to a US$100.00 Refund Processing Fee for this refund.

7. Subscriber Rules

When you apply to use services or products of SAP Expert Solutions, you will be asked to select a Subscriber ID (username) and Password. The Subscriber ID and Password are the means through which you access certain services. You acknowledge and agree that it is your responsibility to safeguard the Subscriber ID and Password you select from any unauthorized use. IN NO EVENT WILL SAP EXPERT SOLUTIONS BE LIABLE FOR THE UNAUTHORIZED USE OR MISUSE OF YOUR SUBSCRIBER ID OR PASSWORD.

Subscribers are responsible for maintaining accurate account information at all times, including credit card and contact information. This information can be updated in your account control panel.

8. Privacy

SAP Expert Solutions sets out the obligations with respect to the safeguarding, collection and use of customer’s personal information. The Privacy Policy is subject to modification from time to time, and such changes are effective upon posting of the modified policy here, Privacy Policy.

Email newsletters will only be sent directly by SAP Expert Solutions and the subscriber’s or customer’s information will not be disclosed or sold to any third parties. You may also be contacted by SAP Expert Solutions’s for providing customer experience and service feedback.

9. Governing Law

The rights and obligations of the parties pursuant to this agreement are governed by, and shall be construed in accordance with the federal laws of India. You may be subject to other local, provincial or state and national laws. You hereby irrevocably submit to the exclusive jurisdiction of the Indian Courts. We shall be entitled to institute legal proceedings in connection with any matter arising under this agreement in any jurisdiction where you reside, do business or have assets.

10. Complete Agreement

This agreement, as may be updated from time to time and posted on the official website, SAP Expert Solutions, represents the complete agreement and understanding between us with respect to the service and supersedes any other written or oral agreement.

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